Terms of Use

These Terms of Use (the “Terms”) govern access to and use of the FactuRapid website and software, provided by FactuRapid S.A. (RUC 80000000-0), with registered address at Asunción, Paraguay. By using the site or contracting the service, you accept these Terms in full. If you do not agree, do not use the platform.

FactuRapid is a web platform for electronic invoicing integrated with SIFEN, point of sale, and stock management for companies and taxpayers in the Republic of Paraguay. The service is provided as a subscription (“software as a service”), according to the contracted plan.

The customer is granted a limited, non-exclusive, non-transferable license to use the software for the term of the subscription and only to manage its own business. It is forbidden to:

• Copy, modify, decompile, or reverse-engineer the software.
• Resell, sublicense, or assign access to third parties without written authorization.
• Use the platform for unlawful purposes or contrary to Paraguayan tax rules.

The customer is responsible for:

• The truth and accuracy of data entered in the system (products, prices, customers, RUC, timbrado, etc.).
• Safekeeping of login credentials and of actions taken by users of its account.
• Compliance with its own tax obligations before the DNIT/SET, including enablement as an electronic issuer.

FactuRapid is a tool for managing and issuing electronic documents; it does not provide tax or accounting advice.

We work to keep the service available on a continuous basis, but we do not guarantee uninterrupted availability: there may be maintenance windows, third-party failures (hosting, connectivity, DNIT/SET services), or force majeure. Support is provided in Spanish through the channels listed on the site.

Price, billing period, and payment terms are set in the contracted plan. Non-payment may lead to temporary suspension of access and, if the default continues, to termination of the service after notice.

Data entered by the customer belong to the customer. FactuRapid processes them under its Privacy Policy and Act No. 7593/2024 on Personal Data Protection. When the contract ends, the customer may request export of its data within a reasonable period before they are permanently deleted.

To the maximum extent permitted by Paraguayan law, the total liability of FactuRapid S.A. to the customer is limited to the amount actually paid for the service in the twelve (12) months before the event giving rise to the claim. We are not liable for indirect damages, lost profits, or data loss attributable to misuse of the platform, nor for rejections or incidents originating in DNIT/SET systems outside our control.

The software, the FactuRapid brand, logos, and all site content are owned by FactuRapid S.A. or its licensors and are protected by the intellectual-property laws of the Republic of Paraguay. Nothing in these Terms assigns any intellectual-property rights.

We may change these Terms to reflect changes in the service or the law. The current version will always be published on this page with its update date. Continued use of the service after publication constitutes acceptance of the new Terms.

These Terms are governed by the laws of the Republic of Paraguay. Any dispute arising from use of the site or the service shall be submitted to the ordinary courts of the city of Asunción, with express waiver of any other venue or jurisdiction.

Contact: contacto@facturapid.com.